1. Do you offer free shipping?
Yes! We are happy to offer free shipping on all orders, so you can enjoy your purchase without worrying about additional shipping costs.
2. How long does shipping take?
Once your order is placed, it will be processed within 3 business days. After processing, standard shipping typically takes 4-14 business days, depending on your location.
3. What is your return policy?
We offer a 30-Day Money Back Guarantee to ensure your satisfaction. If for any reason you're not completely satisfied with your purchase, simply return it for a full refund of the product—no questions asked. We’re committed to your happiness and ensuring that our product helps you create a cleaner, healthier home environment. Please note that the original shipping fees will not be refunded.
4. How do I initiate a return?
To start a return, simply contact our customer service team within 30 days of receiving your order. They will provide you with detailed instructions on how to return your item. Please ensure the product is in its original condition with all packaging included.
5. How long does it take to receive my refund?
Once we receive your returned item and verify its condition, your refund will be processed within 5-7 business days. The refund will be issued to your original payment method, minus any shipping fees.
